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News January 29, 2020

Thank you to all of our clients who participated in our satisfaction survey. We are always looking to improve and exceed your expectations, so it was great to hear your feedback! We used comments from this survey  to directly inform our annual improvement plan. We learned a lot and thank you for your time.

We wanted to share with everyone some of the testimonials we got in this process. We were overwhelmed with the response rate and kind words. You mean everything to us at Nuance we couldn’t do it without your partnerships.

87% of the survey takers have been with us for over three years. We think that shows our focus on cultivating chemistry in and out of ​the lab.​ We connect with our clients on a deeper level ​than traditional vendor relationships, and we hold those bonds sacred.​ So thank you again. We promise to continue to strive for excellence and work with you to be better every year.

Here are a few comments we got from you.